Garden Palace Hotel - Surabaya

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271show map
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2Guests1room
Highlights
8
FabulousBased on  24 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Indonesia

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Overview

Located in the middle of Surabaya, the 4-star Garden Palace Hotel offers non-smoking rooms together with a sauna, a nightclub and performances. Featuring modern architecture, Garden Palace Hotel was renovated in 2012.

The property lies within 1.9 km from Suramadu National Bridge. Nestled in the business district and 1 km from the city center.

Within a 10-minute walk guests will find Gubeng train station. Juanda airport can be reached by car.

Rooms

This comfortable property offers guestrooms complete with a personal safe, a living area, a writing table, a wardrobe and a DVD player. Rooms come with the city view. They also include bathrooms with a hairdryer, complimentary toiletries and dressing gowns.

Eat & Drink

Residents can have breakfast in the dining area. The on-site 24-hour restaurant tempts guests with Chinese dishes. Refreshing drinks are offered in the coffee bar. Zangrandi Ice Cream and Killiney Kopitiam are located within 250 meters away.

Services

Guests can rent cars to discover the nearby sites.

Relax

On-site spa options feature a spa centre, a solarium and a Jacuzzi. The hotel offers aerobics classes, gymnastics classes and a fitness centre to ensure active guests' pastime.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   350.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Billiard tables
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Night club
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer on request
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Surabaya PlazaSurabaya Plaza700 ft
Gubeng Train StationGubeng Train Station2000 ft
Grand City MallGrand City Mall1700 ft
Tunjungan MallTunjungan Mall2300 ft
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Zangrandi Ice CreamZangrandi Ice Cream600 ftJl. Yos Sudarso No. 15, Genteng
Pecel Ponorogo Bu YatinPecel Ponorogo Bu Yatin1200 ftJalan Ketabang Kali
Warung Sate Kelapa OndomohenWarung Sate Kelapa Ondomohen1400 ftJalan Walikota Mustajab 36
warung ilegalwarung ilegal1400 ftsiwalankerto
Ayam Bakar PrimarasaAyam Bakar Primarasa2100 ftJl. Kusuma Bangsa No. 3A
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Surabaya ZooSurabaya Zoo2.4 mi
Taman Remaja SurabayaTaman Remaja Surabaya4000 ft
Gereja Perawan Maria tak BerdosaGereja Perawan Maria tak Berdosa1.1 mi
BG JuntionBG Juntion1.1 mi
Heroes MonumentHeroes Monument1.3 mi
De Javasche BankDe Javasche Bank2.0 mi
Pasar Turi Train Station SurabayaPasar Turi Train Station Surabaya1.4 mi
House of SampoernaHouse of Sampoerna1.9 mi
Mpu Tantular MuseumMpu Tantular Museum2.2 mi
Ampel MosqueAmpel Mosque2.3 miJl. Ampel Masjid no. 53
Jalesveva Jayamahe MonumentJalesveva Jayamahe Monument4.3 miJln. Tanjung Perak Barat
Ciputra WaterparkCiputra Waterpark7.9 miWater Park Boulevard Citraraya
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Getting around
Airports
Juanda (SUB)7.3 mi
Abdul Rahman Saleh (MLG)46.1 mi
Train
Gubeng Train Station2300 ft
Pasar Turi Train Station Surabaya1.4 mi
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Reviews
7.8
FabulousBased on  24  reviews

Rating by category:

9.0
Service
8.0
Dining
  • 5.8
    Guest rating

    good location - near shopping malls which can supply you with everything

    dirty, bad smell, rooms desperately need renovation

  • 6.2
    Good

    The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

    There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

  • 3.8
    Guest rating

    I got sick because of the dirty condition(walls) of the buffet corner.

    old condition

  • 10.0
    Exclusive

    Breakfast free wi fi staff passions

  • 8.8
    Superb

    Friendly staff

    To be able to speak more english, especially around trying to order room service.

  • 9.2
    Superb

    We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

    There was nothing to really dislike.

  • 6.2
    Good

    The double bed is excellent in size.

    Front desk staffs are quite difficult to communicate with.

  • 6.6
    Good

    Good and clean

    When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

  • 9.6
    Exclusive

    A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

    1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

  • 7.4
    Very good

    The hotel located close to the center of the city and plaza surabaya.

  • 10.0
    Exclusive

    I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

  • 7.8
    Fabulous

    Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

  • 7.4
    Very good

    Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

    Romm floor is linoleum. Looks a bit cheap. Bathroom small

  • 7.8
    Fabulous

    Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

  • 8.8
    Superb

    Good location in city center. Very friendly staffs.

    Some renovation is ongoing at the moment (Sep 2012)

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Highlights
8
FabulousBased on  24 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Indonesia

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Juanda (SUB)7.3 mi
Abdul Rahman Saleh (MLG)46.1 mi
Train
Gubeng Train Station2300 ft
Pasar Turi Train Station Surabaya1.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
Cities nearby