Garden Palace Hotel - Surabaya

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

 Breakfast

Continental breakfast

Overview

The superior Garden Palace Hotel is strategically set minutes away from Surabaya's Zoo, Red Bridge Surabaya and Tugu Pahlawan. Featuring international architecture, Garden Palace Hotel was renovated in 2012.

Its location next to a railway station allows to see monuments and museums in Surabaya. Guests can get to Surabaya city center, which is 1km away, in no time.

The venue is a short walk to shopping centers, souvenir shops and stores.

Garden Palace Hotel lies within 15 minutes’ drive to Juanda airport.

Rooms

All 330 non-smoking guestrooms feature a writing desk, Wi-Fi, satellite TV, individual climate control and a laptop-size safe. They also have en suite bathrooms with slippers, a hairdryer and free toiletries.

Eat & Drink

Every morning full American buffet breakfast is served in the royal dining room. Guests will enjoy Japanese dishes served at the 24-hour restaurant. Refreshing drinks are offered in the in-house bar.

Services

Business guests will appreciate an overhead projector and internet access available on site.

Relax

Leisure facilities feature an outdoor swimming pool, a picnic area and a sun terrace.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   330.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Boutiques
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Billiards/Pool tables
  • Aerobics
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Spa & wellness center
  • Sauna
  • Shiatsu massage
  • Garden area
  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Trouser Press
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers
  • Hair dryer on request

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from 1200 hours

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no cribs provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    1700 ft
Airports
  • Juanda (SUB)
    7.3 mi
  • Abdul Rahman Saleh (MLG)
    46.1 mi
Restaurants
  • Zangrandi Ice Cream (cuisine: Ice Cream)
    700 ft
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    1300 ft
Hotel information
  • Check-In:
    from 1200 hours
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    330

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Club Room
Bed type: Double or Twin beds
Check Prices
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Double or Twin CLUB

Club Suite
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Garden Palace Hotel Standard Twin RoomGarden Palace Hotel Standard Twin RoomGarden Palace Hotel Standard Twin Room
Standard Twin Room
Bed type: Double or Twin beds or Double Bed
Size: 345 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Double or Twin STANDARD

Room facilities
    Garden Palace Hotel Standard Upper Floors Room
    Standard Upper Floors Room
    Bed type: Double or Twin beds
    Size: 345 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Located on the higher floors of the hotel, spacious rooms feature unique designs and upgraded amenities. It has a seating area with a sofa.

    Room facilities
      Suite
      Bed type: Triple
      Check Prices
      — Less information+ More information
      One-Bedroom Apartment
      Bed type: Double Bed
      Size: 345 sq. feet
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Two-Bedroom Apartment
        Size: 690 sq. feet
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information
        Room facilities
          Family Quadruple Room
          Bed type: Quad
          Size: 345 sq. feet
          Check Prices
          • Air conditioning
          • Bathtub
          — Less information+ More information

          FAMILY ROOM FAMILY ROOM-QUAD

          Room facilities
            Garden Palace Hotel Superior RoomGarden Palace Hotel Superior RoomGarden Palace Hotel Superior Room
            Superior Room
            Bed type: Double or Twin beds
            Size: 360 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Double or Twin SUPERIOR

            Room facilities
              Garden Palace Hotel Superior Upper Floors Double RoomGarden Palace Hotel Superior Upper Floors Double RoomGarden Palace Hotel Superior Upper Floors Double Room
              Superior Upper Floors Double Room
              Bed type: Double or Twin beds
              Size: 360 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              This room is located on the highest floors of the hotel.

              Room facilities
                Garden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe Room
                Deluxe Room
                Bed type: Double or Twin beds
                Size: 360 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Double or Twin DELUXE

                Room facilities
                  Garden Palace Hotel Royal RoomGarden Palace Hotel Royal RoomGarden Palace Hotel Royal Room
                  Royal Room
                  Bed type: Double or Twin beds
                  Size: 345 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  Double or Twin ROYAL

                  Room facilities
                    Garden Palace Hotel Royal SuiteGarden Palace Hotel Royal Suite
                    Royal Suite
                    Bed type: Double Bed
                    Size: 690 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Private bathroom
                    • — Less information+ More information

                    Royal Club Suite

                    Room facilities

                      How to reach hotel

                      hotel Garden Palace Hotel - Surabaya Surabaya location
                      Show big map »

                      Hotel Address:

                      Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

                      Get directions
                      City Center
                      • Surabaya
                        1700 ft
                      Airports
                      • Juanda (SUB)
                        7.3 mi
                      • Abdul Rahman Saleh (MLG)
                        46.1 mi
                      Restaurants
                      • Zangrandi Ice Cream (cuisine: Ice Cream)
                        700 ft
                      • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
                        1300 ft
                      Hotel information
                      • Check-In:
                        from 1200 hours
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        24
                      • Number of rooms:
                        330

                      Hotel Awards

                      IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Indonesia

                      Use Badge

                      Garden Palace Hotel Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Popular areas

                      • City Center - 1400 ft

                      Local Attractions

                      • Taman Bungkul - 1.3 mi
                        Jalan Raya Darmo, Surabaya
                      • Gereja Perawan Maria Tak Berdosa - 1.5 mi
                        Jalan Kebon Rojo, Surabaya
                      • Jembatan Merah - 1.9 mi
                        Standplaat Jembatan Merah, Surabaya
                      • Museum Mpu Tantular - 1.3 mi
                        Jalan Raya Darmo, Surabaya
                      • Museum Sempoerna - 2.0 mi
                        Taman Sampoerna 6, Surabaya

                      Near the hotelNear the hotel

                      • Balai Pemuda - 500 ft
                        Jalan Pemuda 15, Surabaya
                      • Taman Hiburan Rakyat - 2300 ft
                        Tambaksari, Surabaya
                      • Grahadi Building - 800 ft
                        Jalan Gubernur Suryo, Surabaya

                      Restaurants Nearby

                      • Zangrandi Ice Cream - 700 ft

                        Address: Jl. Yos Sudarso No. 15, Genteng

                        76% likes this, based on 71 reviews
                        Cuisine: Ice Cream

                      • Warung Sate Kelapa Ondomohen - 1500 ft

                        Address: Jalan Walikota Mustajab 36

                        53% likes this, based on 28 reviews
                        Cuisine: Indonesian

                      • Ayam Bakar Primarasa - 2200 ft

                        Address: Jl. Kusuma Bangsa No. 3A
                        Phone: 031-531 3000, 534 0387

                        63% likes this, based on 38 reviews

                      • Pecel Ponorogo Bu Yatin - 1300 ft

                        Address: Jalan Ketabang Kali

                        81% likes this, based on 8 reviews
                        Cuisine: Indonesian

                      • warung ilegal - 1400 ft

                        Address: siwalankerto

                        75% likes this, based on 15 reviews
                        Cuisine: Indonesian
                        Price Range: USD 6 - USD 11

                      Hotel information
                      • Check-In:
                        from 1200 hours
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        24
                      • Number of rooms:
                        330

                      Hotel Awards

                      IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Indonesia

                      Use Badge

                      Hotels nearby
                      Cities nearby

                      Garden Palace Hotel Reviews

                      Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

                      Average guest rating

                      7.8out of 10
                      Excellent
                      Based on 23 reviews

                      Rating by category:

                      Service
                      9.0
                      Value
                      10.0
                      Dining
                      8.0

                      Individual guest reviews

                      • Single
                        5.8

                        good location - near shopping malls which can supply you with everything

                        dirty, bad smell, rooms desperately need renovation

                      • Single
                        6.2

                        The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

                        There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

                      • Group of friends
                        3.8

                        I got sick because of the dirty condition(walls) of the buffet corner.

                        old condition

                      • Single
                        7.4

                        Clean room.

                        Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

                      • Group of friends
                        10.0

                        Breakfast free wi fi staff passions

                      • Family with children
                        8.8

                        Friendly staff

                        To be able to speak more english, especially around trying to order room service.

                      • Older travelers
                        9.2

                        We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

                        There was nothing to really dislike.

                      • Family with children
                        6.2

                        The double bed is excellent in size.

                        Front desk staffs are quite difficult to communicate with.

                      • Single
                        6.6

                        Good and clean

                        When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

                      • Group of friends
                        9.6

                        A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

                        1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

                      • Family with children
                        7.4

                        The hotel located close to the center of the city and plaza surabaya.

                      • Group of friends
                        10.0

                        I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

                      • Group of friends
                        7.8

                        Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

                      • Older travelers
                        7.4

                        Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

                        Romm floor is linoleum. Looks a bit cheap. Bathroom small

                      • Single
                        7.8

                        Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

                      How to reach hotel

                      hotel Garden Palace Hotel - Surabaya Surabaya location
                      Show big map »

                      Hotel Address:

                      Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

                      Get directions
                      City Center
                      • Surabaya
                        1700 ft
                      Airports
                      • Juanda (SUB)
                        7.3 mi
                      • Abdul Rahman Saleh (MLG)
                        46.1 mi
                      Restaurants
                      • Zangrandi Ice Cream (cuisine: Ice Cream)
                        700 ft
                      • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
                        1300 ft
                      Hotel information
                      • Check-In:
                        from 1200 hours
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        24
                      • Number of rooms:
                        330

                      Hotel Awards

                      IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Indonesia

                      Use Badge