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Garden Palace Hotel - Surabaya

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Cafe

Snack bar

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

Located in the middle of Surabaya, the 4-star Garden Palace Hotel offers non-smoking rooms together with a sauna, a nightclub and performances. Featuring modern architecture, Garden Palace Hotel was renovated in 2012.

The property lies within 1.9 km from Suramadu National Bridge. Nestled in the business district and 1 km from the city center.

Within a 10-minute walk guests will find Gubeng train station. Juanda airport can be reached by car.

Rooms

This comfortable property offers guestrooms complete with a personal safe, a living area, a writing table, a wardrobe and a DVD player. Rooms come with the city view. They also include bathrooms with a hairdryer, complimentary toiletries and dressing gowns.

Eat & Drink

Residents can have breakfast in the dining area. The on-site 24-hour restaurant tempts guests with Chinese dishes. Refreshing drinks are offered in the coffee bar. Zangrandi Ice Cream and Killiney Kopitiam are located within 250 meters away.

Services

Guests can rent cars to discover the nearby sites.

Relax

On-site spa options feature a spa centre, a solarium and a Jacuzzi. The hotel offers aerobics classes, gymnastics classes and a fitness centre to ensure active guests' pastime.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   350.

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Facilities

General

  • Non-smoking rooms
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Boutiques
  • Fireplace
  • Lobby

Sports & Fitness

  • Fitness centre
  • Aqua fitness
  • Billiard tables
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • Trouser press
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer on request

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271

Get directions
Airports
  • Juanda (SUB)
    7.3 mi
  • Abdul Rahman Saleh (MLG)
    46.0 mi
Train
  • Gubeng Train Station
    2300 ft
  • Pasar Turi Train Station Surabaya
    1.5 mi
Restaurants
  • Zangrandi Ice Cream
    800 ft
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    1300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Garden Palace Hotel photos Exterior Hotel information
Standard Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds

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Garden Palace Hotel photos Exterior Hotel information
Classic King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Garden Palace Hotel photos Exterior Hotel information
Superior Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

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Garden Palace Hotel photos Room
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Garden Palace Hotel photos Exterior Hotel information
Deluxe Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
Garden Palace Hotel photos Room
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Garden Palace Hotel photos Exterior Hotel information
Royal Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
Garden Palace Hotel photos Room
Royal King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Garden Palace Hotel photos Room
Royal Suite
  • Max occupancy:

    2 persons

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Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

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Club Suite
  • Max occupancy:

    3 persons

  • Check Prices
Room Description:

Suite|Suite Club

Garden Palace Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Local attractions

  • Ampel Mosque2.3 mi
    Jl. Ampel Masjid no. 53
  • Ciputra Waterpark7.9 mi
    Water Park Boulevard Citraraya
  • Jalesveva Jayamahe Monument4.3 mi
    Jln. Tanjung Perak Barat

Restaurants nearby

  • Zangrandi Ice Cream800 ft

    Address: Jl. Yos Sudarso No. 15, Genteng

    76% likes this, based on 71 reviews

  • warung ilegal1400 ft

    Address: siwalankerto

    63% likes this, based on 14 reviews
    Cuisine: Indonesian
    Price Range: USD 6 - USD 11

  • Ayam Bakar Primarasa2200 ft

    Address: Jl. Kusuma Bangsa No. 3A
    Phone: 031-531 3000, 534 0387

    63% likes this, based on 38 reviews

  • Pecel Ponorogo Bu Yatin1300 ft

    Address: Jalan Ketabang Kali

    81% likes this, based on 8 reviews
    Cuisine: Indonesian

  • Warung Sate Kelapa Ondomohen1600 ft

    Address: Jalan Walikota Mustajab 36

    54% likes this, based on 26 reviews
    Cuisine: Indonesian

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Cities nearby

Garden Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

7.8
FabulousBased on30 reviews

Rating by category:

Service
9.0
Dining
8.0

Guest reviews

  • Single
    5.8

    good location - near shopping malls which can supply you with everything

    dirty, bad smell, rooms desperately need renovation

  • Single
    6.2

    The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

    There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

  • Group of friends
    3.8

    I got sick because of the dirty condition(walls) of the buffet corner.

    old condition

  • Single
    7.4

    Clean room.

    Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

  • Group of friends
    10.0

    Breakfast free wi fi staff passions

  • Family with children
    8.8

    Friendly staff

    To be able to speak more english, especially around trying to order room service.

  • Older travelers
    9.2

    We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

    There was nothing to really dislike.

  • Family with children
    6.2

    The double bed is excellent in size.

    Front desk staffs are quite difficult to communicate with.

  • Single
    6.6

    Good and clean

    When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

  • Group of friends
    9.6

    A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

    1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

  • Family with children
    7.4

    The hotel located close to the center of the city and plaza surabaya.

  • Group of friends
    10.0

    I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

  • Group of friends
    7.8

    Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

  • Older travelers
    7.4

    Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

    Romm floor is linoleum. Looks a bit cheap. Bathroom small

  • Single
    7.8

    Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271

Get directions
Airports
  • Juanda (SUB)
    7.3 mi
  • Abdul Rahman Saleh (MLG)
    46.0 mi
Train
  • Gubeng Train Station
    2300 ft
  • Pasar Turi Train Station Surabaya
    1.5 mi
Restaurants
  • Zangrandi Ice Cream
    800 ft
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    1300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge