Garden Palace Hotel - Surabaya

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Outdoor dining area

A la carte restaurant

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Set in the center of Surabaya, this superior hotel features 350 rooms and offers a sauna, a night club and performances. The building was renovated in 2012.

The hotel is strategically placed minutes away from Gubeng train station. Nestled in the business district and 1 km from the city center.

Guests may find Suramadu National Bridge within 1.9 km and Sampoerna Museum within 3.9 km of the property.

Garden Palace Hotel lies within 20 minutes’ drive to Juanda airport.

Rooms

Garden Palace Hotel offers non-smoking rooms with an individual safe, coffee/tea makers, a writing table, a wardrobe and a DVD player as well as a dishwasher, a fridge and a kettle. The guestrooms look out on the city. Guestrooms are outfitted with an unique interior.

Eat & Drink

Breakfast is served in the dining area each morning. Residents can try dishes of Chinese cuisine at the restaurant. Guests can relax in the café bar serving refreshing drinks. Zangrandi Ice Cream and Killiney Kopitiam serve a selection of meals within 250 meters from the venue.

Services

Garden Palace Hotel provides a conference room, a movie projector and printers along with dry cleaning, wedding services and newspaper service.

Relax

Guests can benefit from a sun terrace, an outdoor swimming pool and loungers and relax using a spa area, a solarium and a Jacuzzi. Active guests can advantage of aerobics classes, gymnastics classes and a fitness centre offered on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   350.

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Facilities

General

  • Non-smoking rooms
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Boutiques
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Aqua fitness
  • Billiards/ Pool tables
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Outdoor dining area

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • In-room desk
  • Trouser press
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer on request
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 6 years
Extra bed IDR 350000
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    1700 ft
Airports
  • Juanda (SUB)
    7.3 mi
  • Abdul Rahman Saleh (MLG)
    46.0 mi
Train Stations
  • Gubeng Train Station
    2300 ft
  • Pasar Turi Train Station Surabaya
    1.5 mi
Restaurants
  • Zangrandi Ice Cream
    800 ft
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    1300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Standard|Double or Twin CLUB

Club Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|SUITE CLUB

Garden Palace Hotel photos Exterior Hotel information
Standard Classic Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Standard Classic Room

Garden Palace Hotel photos Room
Superior Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Superior|Double or Twin SUPERIOR

Garden Palace Hotel photos Room
Deluxe Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Deluxe|Double or Twin DELUXE

Garden Palace Hotel photos Room
Royal Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Standard|Double or Twin ROYAL

Garden Palace Hotel photos Room
Royal Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Royal Club Suite

Garden Palace Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Surabaya Zoo2.3 mi

Popular areas

  • City Center1400 ft
  • Joko Dolog Statue1400 ft

Places of interest

  • Surabaya Plaza700 ft
  • Taman Remaja Surabaya4000 ft
  • Airlangga University5000 ft
  • BG Juntion1.1 mi
  • Gereja Perawan Maria tak Berdosa1.1 mi
  • Heroes Monument1.4 mi
  • Atom Market1.5 mi
  • Bungkul Park1.9 mi
  • De Javasche Bank2.0 mi
  • Surabaya Town Square2.4 mi
  • Bratang Flower Market2.5 mi
  • Darmo Trade Center2.7 mi

Train stations

  • Gubeng Train Station2000 ft
  • Pasar Turi Train Station Surabaya1.4 mi

Shopping areas

  • Grand City Mall1700 ft
  • Tunjungan Mall2300 ft
  • Hi-Tech Mall4300 ft
  • Central Point Mall1.7 mi
  • Galaxy Mall Surabaya2.5 mi

Monuments and Landmarks

  • Submarine Monument1000 ft
  • Sharp Bamboo Monument1700 ft
  • Cheng Hoo Mosque4000 ft
  • Red Bridge Surabaya1.9 mi
  • Ampel Mosque2.4 mi

Museums

  • House of Sampoerna1.9 mi
  • Mpu Tantular Museum2.1 mi

Local attractions

  • Taman Bungkul1.3 mi
    Jalan Raya Darmo, Surabaya
  • Gereja Perawan Maria Tak Berdosa1.5 mi
    Jalan Kebon Rojo, Surabaya
  • Jembatan Merah2.0 mi
    Standplaat Jembatan Merah, Surabaya
  • Museum Mpu Tantular1.3 mi
    Jalan Raya Darmo, Surabaya
  • Museum Sempoerna1.9 mi
    Taman Sampoerna 6, Surabaya

Near the hotel

  • Balai Pemuda400 ft
    Jalan Pemuda 15, Surabaya
  • Taman Hiburan Rakyat2400 ft
    Tambaksari, Surabaya
  • Grahadi Building800 ft
    Jalan Gubernur Suryo, Surabaya

Restaurants nearby

  • Zangrandi Ice Cream800 ft

    Address: Jl. Yos Sudarso No. 15, Genteng

    76% likes this, based on 71 reviews

  • warung ilegal1400 ft

    Address: siwalankerto

    63% likes this, based on 14 reviews
    Cuisine: Indonesian
    Price Range: USD 6 - USD 11

  • Ayam Bakar Primarasa2200 ft

    Address: Jl. Kusuma Bangsa No. 3A
    Phone: 031-531 3000, 534 0387

    63% likes this, based on 38 reviews

  • Pecel Ponorogo Bu Yatin1300 ft

    Address: Jalan Ketabang Kali

    81% likes this, based on 8 reviews
    Cuisine: Indonesian

  • Warung Sate Kelapa Ondomohen1600 ft

    Address: Jalan Walikota Mustajab 36

    54% likes this, based on 26 reviews
    Cuisine: Indonesian

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Hotels nearby
Grand Surabaya
3 stars
0.2 km
Maumu Hotel Lounge
3 stars
0.4 km
The Win Hotel
3 stars
0.5 km
Cities nearby

Garden Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

Average guest rating

7.8out of 10
Fabulous
Based on 26 reviews

Rating by category:

Service
9.0
Value
10.0
Dining
8.0

Guest reviews

  • Single
    5.8

    good location - near shopping malls which can supply you with everything

    dirty, bad smell, rooms desperately need renovation

  • Single
    6.2

    The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

    There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

  • Group of friends
    3.8

    I got sick because of the dirty condition(walls) of the buffet corner.

    old condition

  • Single
    7.4

    Clean room.

    Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

  • Group of friends
    10.0

    Breakfast free wi fi staff passions

  • Family with children
    8.8

    Friendly staff

    To be able to speak more english, especially around trying to order room service.

  • Older travelers
    9.2

    We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

    There was nothing to really dislike.

  • Family with children
    6.2

    The double bed is excellent in size.

    Front desk staffs are quite difficult to communicate with.

  • Single
    6.6

    Good and clean

    When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

  • Group of friends
    9.6

    A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

    1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

  • Family with children
    7.4

    The hotel located close to the center of the city and plaza surabaya.

  • Group of friends
    10.0

    I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

  • Group of friends
    7.8

    Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

  • Older travelers
    7.4

    Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

    Romm floor is linoleum. Looks a bit cheap. Bathroom small

  • Single
    7.8

    Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso 11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    1700 ft
Airports
  • Juanda (SUB)
    7.3 mi
  • Abdul Rahman Saleh (MLG)
    46.0 mi
Train Stations
  • Gubeng Train Station
    2300 ft
  • Pasar Turi Train Station Surabaya
    1.5 mi
Restaurants
  • Zangrandi Ice Cream
    800 ft
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    1300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    350

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge