Garden Palace Hotel - Surabaya

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Massage

 Breakfast

Continental breakfast

Overview

Featuring a sun terrace, an outdoor swimming pool and a nightclub, Garden Palace Hotel offers spacious rooms overlooking the city. The hotel occupies 24 floors and was renovated in 2012.

It is placed close to the business district, in the vicinity of Gereja Perawan Maria Tak Berdosa, Museum Sempoerna and Surabaya Plaza. A 10-minute walk to the center of Surabaya.

Nearby points of interest include museums and monuments.

Gubeng train station lies within a 10-minute walk. The hotel is set 15 minutes' drive from Juanda airport.

Rooms

Garden Palace is a superior hotel offering rooms with a safe, a kitchen, climate control, a dining area and a writing desk as well as a fridge, a kettle and coffee/tea makers. All bathrooms are appointed with a hairdryer, free toiletries and a shower.

Eat & Drink

Every morning full American buffet breakfast is served in the royal dining room. The hotel features an a la carte restaurant serving Chinese cuisine. Refreshing drinks are offered in the in-house bar.

Services

Guests will make use of an elevator, a souvenir shop and a designated smoking area as well as find a movie projector, a photocopier and a slide projector useful for work.

Relax

Spa facilities at Garden Palace Hotel include a spa center and a sauna. The property offers aerobics classes, fitness center and gymnastics classes to keep shape.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   330.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Boutiques
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Billiards/Pool tables
  • Aerobics
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Spa & wellness center
  • Solarium
  • Sauna
  • Massage
  • Garden area
  • Leisure/TV room
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Trouser Press
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers
  • Hair dryer on request

Kitchen facilities

  • Refrigerator
  • Electric kettle

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from 1200 

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no cribs provided in a room. 

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    1700 ft
Airports
  • Juanda (SUB)
    7.3 mi
  • Abdul Rahman Saleh (MLG)
    46.0 mi
Restaurants
  • Zangrandi Ice Cream
    800 ft
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    1300 ft
Hotel information
  • Check-In:
    from 1200 
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    330

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Club Room
Bed type: Double bed or Twin beds
Check Prices
— Less information+ More information
Club Suite
Check Prices
— Less information+ More information
Garden Palace Hotel Standard Classic Twin Room Hotel informationGarden Palace Hotel Standard Classic Twin Room Hotel informationGarden Palace Hotel Standard Classic Twin Room Hotel information
Standard Classic Twin Room
Bed type: 2 Single beds or Double bed or Double bed or Twin beds
Size: 360 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Double room

Room facilities
    Garden Palace Hotel Standard Upper Floors RoomGarden Palace Hotel Standard Upper Floors RoomGarden Palace Hotel Standard Upper Floors Room
    Standard Upper Floors Room
    Bed type: Double bed or Twin beds
    Size: 345 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Located on the higher floors of the hotel, spacious rooms feature unique designs and upgraded amenities. It has a seating area with a sofa.

    Room facilities
      Garden Palace Hotel Superior RoomGarden Palace Hotel Superior RoomGarden Palace Hotel Superior Room
      Superior Room
      Bed type: Double bed or Twin beds or 2 Single beds or Double bed
      Size: 360 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Double or Twin SUPERIOR

      Room facilities
        Garden Palace Hotel Superior Upper Floors Double RoomGarden Palace Hotel Superior Upper Floors Double RoomGarden Palace Hotel Superior Upper Floors Double Room
        Superior Upper Floors Double Room
        Bed type: Double bed or Twin beds
        Size: 360 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This room is located on the highest floors of the hotel.

        Room facilities
          Garden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe Room
          Deluxe Room
          Bed type: Double bed or Twin beds or 2 Single beds or Double bed
          Size: 360 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Double or Twin DELUXE

          Room facilities
            Garden Palace Hotel Royal RoomGarden Palace Hotel Royal RoomGarden Palace Hotel Royal Room
            Royal Room
            Bed type: 1 Super King-size bed or Double bed or Twin beds or 2 Single beds
            Size: 345 sq. feet
            Check Prices
            • Air conditioning
            • Bathtub
            — Less information+ More information

            Double or Twin ROYAL

            Room facilities
              Garden Palace Hotel Royal SuiteGarden Palace Hotel Royal SuiteGarden Palace Hotel Royal Suite
              Royal Suite
              Bed type: 1 Super King-size bed or Double bed or 2 Single beds
              Size: 690 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Royal Club Suite

              Room facilities

                How to reach hotel

                hotel Garden Palace Hotel - Surabaya Surabaya location
                Show big map »

                Hotel Address:

                Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

                Get directions
                City Center
                • Surabaya
                  1700 ft
                Airports
                • Juanda (SUB)
                  7.3 mi
                • Abdul Rahman Saleh (MLG)
                  46.0 mi
                Restaurants
                • Zangrandi Ice Cream
                  800 ft
                • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
                  1300 ft
                Hotel information
                • Check-In:
                  from 1200 
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2012
                • Number of floors:
                  24
                • Number of rooms:
                  330

                Hotel Awards

                IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Indonesia

                Use Badge

                Garden Palace Hotel Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
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                What's nearby

                Popular areas

                • City Center - 1400 ft

                Local attractions

                • Taman Bungkul - 1.3 mi
                  Jalan Raya Darmo, Surabaya
                • Gereja Perawan Maria Tak Berdosa - 1.5 mi
                  Jalan Kebon Rojo, Surabaya
                • Jembatan Merah - 2.0 mi
                  Standplaat Jembatan Merah, Surabaya
                • Museum Mpu Tantular - 1.3 mi
                  Jalan Raya Darmo, Surabaya
                • Museum Sempoerna - 1.9 mi
                  Taman Sampoerna 6, Surabaya

                Near the hotel

                • Balai Pemuda - 400 ft
                  Jalan Pemuda 15, Surabaya
                • Taman Hiburan Rakyat - 2400 ft
                  Tambaksari, Surabaya
                • Grahadi Building - 800 ft
                  Jalan Gubernur Suryo, Surabaya

                Restaurants nearby

                • Zangrandi Ice Cream - 800 ft

                  Address: Jl. Yos Sudarso No. 15, Genteng

                  76% likes this, based on 71 reviews

                • warung ilegal - 1400 ft

                  Address: siwalankerto

                  63% likes this, based on 14 reviews
                  Cuisine: Indonesian
                  Price Range: USD 6 - USD 11

                • Ayam Bakar Primarasa - 2200 ft

                  Address: Jl. Kusuma Bangsa No. 3A
                  Phone: 031-531 3000, 534 0387

                  63% likes this, based on 38 reviews

                • Pecel Ponorogo Bu Yatin - 1300 ft

                  Address: Jalan Ketabang Kali

                  81% likes this, based on 8 reviews
                  Cuisine: Indonesian

                • Warung Sate Kelapa Ondomohen - 1600 ft

                  Address: Jalan Walikota Mustajab 36

                  54% likes this, based on 26 reviews
                  Cuisine: Indonesian

                Hotel information
                • Check-In:
                  from 1200 
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2012
                • Number of floors:
                  24
                • Number of rooms:
                  330

                Hotel Awards

                IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Indonesia

                Use Badge

                Hotels nearby
                Elmi Hotel Surabaya
                3 stars
                0.6 km
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                2 stars
                0.6 km
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                3 stars
                0.7 km
                Artotel Surabaya
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                Novotel Surabaya
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                Cities nearby

                Garden Palace Hotel Reviews

                Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 23 reviews

                Rating by category:

                Service
                9.0
                Value
                10.0
                Dining
                8.0

                Individual guest reviews

                • Single
                  5.8

                  good location - near shopping malls which can supply you with everything

                  dirty, bad smell, rooms desperately need renovation

                • Single
                  6.2

                  The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

                  There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

                • Group of friends
                  3.8

                  I got sick because of the dirty condition(walls) of the buffet corner.

                  old condition

                • Single
                  7.4

                  Clean room.

                  Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

                • Group of friends
                  10.0

                  Breakfast free wi fi staff passions

                • Family with children
                  8.8

                  Friendly staff

                  To be able to speak more english, especially around trying to order room service.

                • Older travelers
                  9.2

                  We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

                  There was nothing to really dislike.

                • Family with children
                  6.2

                  The double bed is excellent in size.

                  Front desk staffs are quite difficult to communicate with.

                • Single
                  6.6

                  Good and clean

                  When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

                • Group of friends
                  9.6

                  A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

                  1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

                • Family with children
                  7.4

                  The hotel located close to the center of the city and plaza surabaya.

                • Group of friends
                  10.0

                  I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

                • Group of friends
                  7.8

                  Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

                • Older travelers
                  7.4

                  Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

                  Romm floor is linoleum. Looks a bit cheap. Bathroom small

                • Single
                  7.8

                  Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

                How to reach hotel

                hotel Garden Palace Hotel - Surabaya Surabaya location
                Show big map »

                Hotel Address:

                Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

                Get directions
                City Center
                • Surabaya
                  1700 ft
                Airports
                • Juanda (SUB)
                  7.3 mi
                • Abdul Rahman Saleh (MLG)
                  46.0 mi
                Restaurants
                • Zangrandi Ice Cream
                  800 ft
                • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
                  1300 ft
                Hotel information
                • Check-In:
                  from 1200 
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2012
                • Number of floors:
                  24
                • Number of rooms:
                  330

                Hotel Awards

                IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Indonesia

                Use Badge